What is Inferenc?
An overview of the Inferenc AI agent platform.
Overview
Inferenc is an AI agent platform that lets you build custom chatbots trained on your own data. Your agents can answer questions, help customers, and automate conversations across multiple channels.
Key concepts
Agents
An agent is an AI-powered chatbot. Each agent has its own knowledge base, personality settings, and deployment configuration. You can create multiple agents for different use cases.
Knowledge Bases
Knowledge bases are collections of data that your agent uses to answer questions. You can add data by uploading files (PDF, DOCX, TXT), scraping websites, or entering text directly.
Inbox
The inbox shows all conversations happening across your agents. You can view messages, take over conversations from the AI, and manage leads.
Integrations
Connect your agents to external platforms like Slack, WhatsApp, and Zapier to reach users wherever they are.